Testimonials

CARGURUS
Jillmccormick13
Full Star Full Star Full Star Full Star Full Star
8-4-2020

Bob Richards Toyota is AWESOME!! Quinton or “Q” was my salesman and he was very helpful and informative. They delivered a car from SC to NC almost 4 hours to me. Would highly recommend!!!

GOOGLE
Nell Pollock
Full Star Full Star Full Star Full Star Full Star
7-20-2020
GOOGLE
Janet Myers
Full Star Full Star Full Star Full Star Full Star
7-14-2020
Janet Myers

Roderick was wonderful! He worked hard to get exactly the vehicle I wanted. He made the process of closing the deal easy.

GOOGLE
Jackie Varnadore
Full Star Full Star Full Star Full Star Full Star
7-12-2020
Jackie Varnadore

I purchased a car in May and it was the easiest purchase I have made in quite awhile. My sales person Re' Linda Goosby was so professional and kind. She immediately asked questions about what I wanted and she took me to various cars. I was so impressed that as we walked up to a car she knew every single detail about that car. That was impressive coming from such a young sales person. She even steared me away from cars I thought I would like but she knew there might be difficulties with that car. Impressive. She met with me over 3 days while I was deciding. She acted as though she had all the time to give me when it was apparaent that the dealership was so busy. After the completion of the sale the car had a slght problem and she and the general sales manager Fred Williams worked ferverently to fix my problem. I have purchased many cars and this has been the most positive experienve to date. My next purchase will be at this dealership.

GOOGLE
J H
Full Star Full Star Full Star Full Star Full Star
7-11-2020
GOOGLE
Rich Dunne
Full Star Full Star Full Star Full Star Empty Star
7-11-2020
Rich Dunne

Courteous staff clean facilities

CARS
A Burnaugh
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Customer

Excellent service! Care and concern for their customers was very appreciated. Everyone wore masks and folks came out to greet you so you didn’t even have to go in except to pay.

GOOGLE
TAMEIKA BRAGG
Full Star Full Star Full Star Full Star Full Star
7-6-2020
TAMEIKA BRAGG

I had a great experience at Bob Richards Toyota. Quinton went above and beyond to ensure I had the best deal possible, and a top notch quality vehicle! I will be enjoying my 2020 Corolla for years to come. Give him a raise!

GOOGLE
Vanessa Merriweather
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Vanessa Merriweather

My experience with Bernard was amazing! I was very skeptical before going into the dealership. I told him the type of car that I had my heart set on and it’s like he knew exactly what I wanted. Every one of the employees that I came in contact with helped to make my visit a pleasant one.

CARS
13 year customer
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Megan Harden was wonderful. She was excellent!

Megan knew my coronavirus concerns and treated me according. (My brother died of coronavirus). The dealership will go to mandatory masks this week. THANK YOU!

GOOGLE
MAGGIE LEWIS
Full Star Full Star Full Star Full Star Full Star
6-30-2020
GOOGLE
Jeanne Rut
Full Star Full Star Full Star Full Star Empty Star
6-27-2020
Jeanne Rut

The service yesterday was great. I hadan oil change , which will most likely be my last, because I can no longer aford them there. BUT they spent two hours looking for the source of a noise. I think at least 3 people drove it. They did hear it but could never figur out the source. They were very thorough and I so very much appreciated it. They did not charge me a dime. For future reference I ask how much a brake job would cost. They told me over $200 per axel....I cannot aford. I had a $5 off coupon windshield wipers. I ask how much they would be. They said $40. I certain would need a miracle to afford them in the future. I wish them well, and thank them for the great service. If you can afford them I reccomend them. I believe they are trustworthy. But for the average retiree they are out of reach. Thanks so much.

CARS
GA Grandma
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Excellent service

Took my RAV4 in for 15000 mile maintenance and had the best experience ever having my car serviced. I was greeted with a smile and professionalism and was in and out in less than an hour.

GOOGLE
Lynn Hartzog
Full Star Full Star Full Star Full Star Full Star
6-24-2020
GOOGLE
kole zumbro
Full Star Full Star Full Star Full Star Full Star
6-24-2020
kole zumbro

Amazing service!!

GOOGLE
Marihelen Burton
Full Star Full Star Full Star Full Star Full Star
6-23-2020
GOOGLE
Rosalind Williamson
Full Star Full Star Full Star Full Star Full Star
6-23-2020
GOOGLE
Barry Lambert
Full Star Full Star Full Star Full Star Full Star
6-21-2020
GOOGLE
Yolanda Walden
Full Star Full Star Full Star Full Star Full Star
6-20-2020
GOOGLE
Barry Lambert
Full Star Full Star Full Star Full Star Full Star
6-20-2020
GOOGLE
Joseph Ramirez
Full Star Full Star Full Star Full Star Full Star
6-20-2020
GOOGLE
Inez Wilson
Full Star Full Star Full Star Full Star Full Star
6-18-2020
GOOGLE
Mitch H
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Mitch H

Helpful and friendly staff, not pushy or misleading. Great value vehicles and fair prices.

GOOGLE
C Ortega
Full Star Full Star Full Star Full Star Full Star
6-17-2020
GOOGLE
Cara Nobles
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Cara Nobles

Q did an amazing job of showing us a camry in our price range! Took down every word we said and He made us feel right at home. I couldn't ask for a better experience. Thank you so much again!

GOOGLE
Tiffany Howard
Full Star Full Star Full Star Full Star Full Star
6-15-2020
CARS
Melanie
Full Star Full Star Full Star Full Star Full Star
6-14-2020
Melanie

Since I bought my Venza new, I have had a Toyota dealer complete all servicing. I brought my car in to Bob Richards Toyota for a regular oil change, tire rotation and check of fluids. My experience was fine. When I drove my car home, I noticed that it drove the same as the day I bought it new. In my opinion, well worth having the dealer service my car. I am planning to keep it until the wheels fly off!

GOOGLE
Tom Covar
Full Star Full Star Full Star Full Star Full Star
6-14-2020
GOOGLE
Valerie Williams
Full Star Full Star Full Star Full Star Full Star
6-11-2020
CARS
Ms. Kim
Full Star Full Star Full Star Full Star Full Star
6-10-2020
Lease

I was greeted with a warm hello before I even parked my car. Everyone seems to be having a good day and they share their positivity. My wait time was just what they told me to expect. Waiting area was pleasant and adhered to social distancing. I like the quick car wash service! Excellent overall experience for required maintenance on a new lease.

CARS
George Ivey
Full Star Full Star Full Star Full Star Full Star
6-8-2020
Outstanding dealership.The staff is friendly, and

We have purchased four vehicles from Bob Richards Toyota. They give grand customer service. I feel like the favorite customer when I'm there. Very short time waiting during vehicle service.

GOOGLE
Angelena Foster
Full Star Full Star Full Star Full Star Full Star
6-7-2020
GOOGLE
Christine Singletary
Full Star Full Star Full Star Full Star Full Star
6-6-2020
GOOGLE
Woodrow Harter
Full Star Full Star Full Star Full Star Full Star
6-5-2020
GOOGLE
Paul Roach
Full Star Full Star Full Star Full Star Empty Star
6-4-2020
Paul Roach

Started out a bit rocky but Desiree' and Brandon made it right and I'm very satisfied with the experience overall. Ty to those two and the technician that performed the work. Truck rides like brand new.

GOOGLE
Natasha Cullars
Full Star Full Star Full Star Full Star Full Star
6-3-2020
Natasha Cullars

My experience was excellent. The person that work with me took care of all the needs for my car. She was so nice and concerned with constantly checking in on me in the waiting area.

GOOGLE
JP Jones
Full Star Full Star Full Star Full Star Full Star
5-30-2020
JP Jones

The service department is fantastic. Quick, friendly, and quality work.

GOOGLE
Angel Cruz
Full Star Full Star Full Star Full Star Full Star
5-29-2020
Angel Cruz

Always courteous staff. Vehicle service is fast. Not a 2-3 hour wait like my previous Toyota dealer. I wouldn't go anywhere else . Awesome dealership.