very professional sales staff, no high pressure to buy, helpful in describing all of the various features of the vehicle. The salesman was a great help in finding the vehicle with the items I wanted and showed me more than one choice, allowed a test drive of any and all that I wanted with no pressure.
3 words: ASK FOR KELVIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! tell him LaToya sent you he will help you get in what you want and will be there if you have any questions after you leave. GREAT AT WHAT HE DOES!!
Very pleased with the help and service provided by the staff at Bob Richards. Explained we needed larger car to transport my disabled boyfriend and wheelchair. They worked with us to find a match. Thanks Again for your help and service.
Mr. Carl Reed was very kind and helped us as soon as we walked into the service entrance. He was also very knowledgeable about the issues we were experiencing with our Corolla!
As soon as I stepped into Bob Richards Toyota, I was greeted with smiles. This was by far the best service that I've had in any car dealership. They even went to the great extent to drive all the way to Atlanta, Georgia from South Carolina to get my cosigner to sign the deal! Thank you so much, Beverly, Byron, and Nicholas. I am definitely going to drive with new wheels off to the sunset.
Great customer service
Quinten provided me with excellent service. He was very professional and demonstrated good knowledge of the product I was interested in buying and didn't push me in any specific direction. He knew what I had in mind and expedited the entire process. This was the most painless auto buying experience I've ever had, in and out in about 2 hours. Then after all of the paperwork was processed, Quinten followed me in my new purchase to return my rental vehicle. It was a pleasure working with Quinten.
We have purchased all of our cars from Bob Richards Toyota. They offered the best deals on purchase and follow up with the best service we have ever experienced. Our service manager, Desiree Grayson, is awesome. We can count on her to schedule service at our convenience. She is knowledgable, friendly and very, very helpful. Our service experience has always been wonderful and I would not take our cars anywhere else. We highly recommend Bob Richards Toyota
From the first minute Derrick Corbitt took time to listen to what we were saying as far as what we wanted in a new Toyota. No big sales pitch, no “pre-qualification” question line, just pure honest customer service. He found what we were looking for and then made every effort to make sure we were receiving the best deal possible. Thank you to Derrick and Bob Richards Toyota for making it all come together.
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