Customer Testimonials

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DealerRater Jan 15, 2019
 

I’ve recently purchased a new vehicle and my experience was awesome. I received great care from start to finish and I’m truly enjoying my new purchase.

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DealerRater Jan 15, 2019
 

I have always received stellar service from the service department for quite some time. So when the time came for me to purchase a car I knew without a doubt that I wanted it to be from Bob Richards Toyota. I feel so very fortunate the day I came to look at the lot at met Mike. He was honest, kind, and hardworking when it came to getting me a fair deal. Mike went ABOVE and BEYOND the call of duty to make me feel comfortable and secure in my purchase. I am so happy with my experience. If I was a million I'd buy 4 more cars from him! I look forward to bringing my mother in so she can buy a car as well.

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DealerRater Jan 1, 2019
 

Our buying experience at Bob Richards Toyota was excellent. All of the employees were courteous and customer friendly. Everyone willing to help no matter if they were your salesperson or not. Our salesperson Quiton Pulley was very attentive to our wants and needs.

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DealerRater Dec 23, 2018
 

I was greeted quickly. The staff was awesome. They listened to my concerns. They quickly solved my issue and hot me back on the road. They truly stand behind what they sell. Awesome service after the sale.

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DealerRater Dec 12, 2018
 

I had a fantastic experience at Bob Richards. Everyone was very accommodating and helpful. I plan to purchase many more vehicles from the Bob Richards Automotive Group in the future.

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DealerRater Dec 7, 2018
 

Derrick Corbitt was energetic and enthusiastic about showing me vehicles.. On the other hand, Angel Vargas seemed like he didn't really care about my questions or concerns. It felt like he wanted me to buy the car quick or "get out". I am glad I did not have to deal with Angel as much or I probably would not have made the purchase. Furthermore, Michael Arthur was extremely nice and welcoming. I really appreciated that he took his time in answering my questions. I never felt like I was being pressured. My biggest gripe about this whole experience was the waiting time to get into the finance office. I had to wait 2.5 hours to get into the finance office after I had selected the vehicle. Although when it was my turn, Byron was quick in getting the paper work.

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Google Dec 7, 2018
 

Derrick Corbitt was energetic and enthusiastic about showing me vehicles.. On the other hand, Angel Vargas seemed like he didn't really care about my questions or concerns. It felt like he wanted me to buy the car quick or "get out". I am glad I did not have to deal with Angel as much or I probably would not have made the purchase. Furthermore, Michael Arthur was extremely nice and welcoming. I really appreciated that he took his time in answering my questions. I never felt like I was being pressured. My biggest gripe about this whole experience was the waiting time to get into the finance office. I had to wait 2.5 hours to get into the finance office after I had selected the vehicle. Although when it was my turn, Byron was quick in getting the paper work.

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DealerRater Dec 6, 2018
 

This dealer gave me what I asked for without trying to sell me more than I needed. I was short of time and they accommodated my needs with great attitudes.

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DealerRater Dec 6, 2018
 

Excellent experience.Josh,Michael,Antonio,and Desiree were all kind, helpful, patient and proficient.This has been my best buying experience, which in the past has been a drudgery.I highly recommend this team to anyone who wants to purchase a vehicle.

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Google Dec 2, 2018
 

I purchased a Camry XSE a few days ago from Bob Richards Toyota. I have purchased 4 vehicles from the dealership over the past several years. Everyone was very nice, helpful and seemed interested in selling me a car that I would be happy with. I highly recommend this dealership to anyone wanting to buy a new Toyota.

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